What our Customers say...
I own a local house but live out of state. That made good communication and fast response imperative. SERVPRO of Anson was not only quick to respond, but super friendly help to put my fears at ease. They were fast but thorough, and very reasonable, when the scope of the job changed mid-way by my choice. I would highly recommend them to anyone when you find yourself in need of anything within the scope of what SERVPRO does.
Could not have had a better experience from start to finish. Thank you, SERVPRO, for such amazing service from all aspects. Each of you were a pleasure to work with, and made this challenging process as easy as it could be. Very grateful and would recommend without any hesitation.
They did an excellent job deep cleaning our little used lake house. Every surface was cleaned and the place just sparkled! I would use them again!
This lady Vianey Mon and Krystal worked very hard cleaning the tornado damage they were very professional compassionate.I would recomend to anyone.
Edmond and Nelson were very helpful in fogging out HVAC system, the process only took 15 minutes. Edmond was very knowledgeable about this trade and offered good advice.
If you like your house to be like new, use SERVPRO cleaning crew. In our home we had Monserrat, Crystal and Vianney, these ladies are outstanding*****5 star rating across the board.
Yancey, Edmond and Oger are awesome and need raises! They were awesome at getting the water out of the house! SERVPRO was on top of it as soon a I called them! Very awesome company!!
This was the most pleasant experience I've has with a Water damage solution. Mr David Britt is the most informed professional we have had the honor to meet. He not only arrived within an hour of our initial call, but he also provided guidance that saved us a very large amount of money.
Great experience! David was very knowledgeable. He carefully assessed the water issues, patiently explained the potential causes, and discussed the possible steps to solve the problem. Plus SERVPRO came the same day I called for an appointment. Again, I was very impressed with David's knowledge and professionalism, and do not hesitate to recommend SERVPRO.
This is a wonderful company to do business with! They have the absolute best customer service I have ever had the privilege to do business with! Every person we have came in contact with has been so professional and knowledgeable! When our refrigerator decided to flood our house, these guys were here at house home on a Friday afternoon until almost midnight working to get our home dried out. I never heard a single one of them grumble. They all had worked a full day and then came to help us just like we were family! They have a top notch team that I would highly recommend SERVPRO to anyone! I really appreciate all their hard work and dedication! We would have had an even worse situation without this amazing team! Thank you to all of them!
If you are looking for top notch customer service, then look no further. Shawn was an absolute dream to work with, and was very knowledgeable on any question I had. Brian, Jose, Yancey, and Eric were all very knowledgeable as well and always kept me in the loop with what was being done. You could not ask for a better group of guys. They were extremely professional. I would recommend them 100x over.
Great customer service !!!
Thank you for helping my family when this horrible rain flooded our basement!
So glad SERVPRO came out when storm damage ruined my entry way. They were able to board up and help with repairs!
SERVPRO was so easy to deal with and would absolutely call them again in the event of a storm! THANK YOU!
After heavy wind, a tree fell causing our laundry room to be flooded. Thank you for your help in drying out and restoring the area.
So glad we listened to our neighbor and called SERVPRO when we realized there was black mold in our bathroom!
Thank you for your services! We can tell a complete difference!
I was so disgusted with the test results from CDA, but I'm so glad SERVPRO was able to remove all the mold from my new home and restore it for me! It looks wonderful!
Thank you for restoring our property! It looks great!
When a tenant called and explained that they had caught the kitchen on fire while cooking dinner, we immediately called SERVPRO. They have made the home look beautiful and I could not be happier.
After a shortage in our home, there was substantial fire and smoke damage. I'm happy that the fire dept referred us to SERVPRO. We now have our home back.
After an electrical outlet shorted out, we called SERVPRO to help restore the wall. I would highly recommend Kevin Sides, the project manager, to perform any services for us again!
After a heavy rain, the church had some flood damage in the fellowship hall. After SERVPRO left, you couldn't even tell what anything happened.
Our office building's carpet was completely wet when we came in that morning. That goodness that an employee gave us your information. I will highly recommend you for everything I hear about!
Our business had a terrible water pipe problem and SERVPRO jumped to help when we called! They were there within 45 minutes to assist!
After our home was flooded, we didn't know what we were going to do. But we are so glad we called SERVPRO and got those services done. They did a great job and we couldn't be happier.
Everyone was so helpful! It was very late on a Saturday and they were all happy and not complaining. We are very pleased with the service we were provided. It was fast and really helped us when we had no clue what to do.
You guys did an awesome job! Thanks for getting rid of the mold
The SERVPRO staff were professional, Shaun was great and went out of his way to meet my request.
This team was totally professional, prompt and prepared. We hate to have had this homeowner's claim due to the total upheaval of our daily lives and home, but Kevin, Alex and crew were such professionals that they helped to make this incident as easy going as it could possibly have been. Thanks so much. Go Team Kevin!!!
HATS OFF TO SHAUN, KIM AND EVERYONE ELSE AT SERVPRO OF ANSON, STANLY AND RICHMOND! A+ ALL THE WAY!!!
GREAT SERVICE! Very friendly and knowledgeable.
The SERVPRO franchise's on-site personnel were prompt, courteous, polite and attentive to my concerns. The guys clearly explained the cleaning and restoration process throughout duration of the job. Keep up the good work. Very Satisfied!
They were excellent. Have and will continue to recommend SERVPRO.
I was incredibly impressed with the ease and how simple Shaun and his team turned, what I consider a very stressful situation. I am very busy and appreciate that I could just turn it over to them while I focus on my other projects.
SERVPRO responded within an hour and began drying the area with special equipment that we believe saved the hardwood flooring and also the sub-flooring. All went smoothly and we were very pleased as our bathroom was restored to new-like condition. Would we recommend SERVPRO to our friends and neighbors? You bet! Need experienced, professional and friendly repair service for structural damage to your home? Call them, you will be glad you did, we are.
I have never been so impressed with the service that I received. They went above and beyond all expectations! A job well done!
The on-site personnel who performed the services in my home impressed me. The office staff was very polite, courteous and helpful throughout the duration of the job.
I have no complaints - truly. Everyone was great!
I am very satisfied with the work done.
Very Satisfied. I would recommend this SERVPRO franchise to my friends, family and colleagues.
One day in July we walked in and had a swimming pool in over half of our home. I made an immediate call to my insurance co. and they gave me a few places to call. I chose to call SERVPRO. From my first contact I had no regrets. They arrived within 30 minutes of my call. SERVPRO handled everything from the remediation and demolition to replacement. It looks as if nothing ever happened. I hope no one experiences this but, if you do these are the folks to call. Very professional -A Satisfied Customer.
Kevin and Jon were very helpful through the process.
These guys were awesome and so glad it was them who "fixed" our house back up. AWESOME JOB!!
The crew was awesome and very easy to work with.
Both our techs made us feel at ease and cared about what we were going thru. They eased our minds by keeping us informed about what they were doing and they were always prompt. Extremely happy with Butch and Rusty. We felt like we were dealing with family.
Thanks to the hard working workers, The Allison's appreciate all you do & all you have done.
Mr. Thompson is a credit to your company; true professional great guy to work with. Make sure everyone knows THIS is real customer service. I have worked in the people business for over 38 years, really refreshing to see there is still companies that take PRIDE is there profession. Great Job! Your organization will go to the top of my recommendation list.
Wow...where do I begin? I was unaware that an "AWESOME" company such as "SERVPRO" even existed until we experienced an unfortunate house fire. SERVPRO was there to assist us in any way that they possibly could!! All of their staff were extremely professional, approachable, courteous, and punctual! It's all about good customer service along with quality work and they exceeded BOTH...well beyond what my family expected in a crisis such as ours!! I